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NCampus - Nebraska Library Commission

Basic Skills: Resources for Librarians


Management & Supervision


Topic 1: Being a Supervisor

Assigned Readings:

What do managers do?

"The Accidental Supervisor," by Pat Tunstall. Public Libraries 45, no. 3 (May/June 2006): 50-7.

"A good boss," Sally in Libraryland, by Sally Decker Smith. Illinois Library Association Reporter v. 28 no. 3 (June 2010) p. 24-5.

Additional Resources:

Staffing in the Small Public Library: An Overview, by Elizabeth Bliss. Rural Libraries, 26(1), 7-28.

Kingdomality Medieval Vocational Profile

13 Tools for Resolving Conflict in the Workplace, with Customers and in Life

Coaching in the Library


Repeat the following for each topic.

Topic 2: Human Resources

Assigned Readings:

"Checklist for new employee orientation." Library Personnel News 13, no. 1-2 (Spring/Summer 2000): 15-16.

Interview Subjects. Department of the Interior. Office of Human Resources.

Employment Law in Nebraska

Can My Boss Do That?

Appleton Public Library Personnel Policy

Employment and Labor Laws. Business.gov
"These resources will help you understand federal and state labor laws, which ones apply to you, and how to comply."

Contra Costa County Library New Employee Training Program

Library Personnel. Massachusetts Public Library Trustees Handbook. Massachusetts Board of Library Commissioners.

Library Job Descriptions

Staff Educational Development.  New London [WI] Public Library. 

Volunteers and Community Service Policy. Waupaca [WI] Public Library.

New to Volunteer Management.  Here's a Brief Overview.  Nonprofit Leadership 601

HR Information:  Resource Guide.  Nebraska State Personnel Division.

A Toolkit for Women Seeking a Raise

Why Is Her Paycheck Smaller?

Ten Employment Myths

Volunteer Management
Volunteers can be your organization's greatest asset, as they significantly increase your capacity to serve the community. In this online tutorial, explore ways to provide meaningful service opportunities for volunteers; recruit volunteers with diverse skills and interests; and celebrate your volunteers' service. Learn to understand your volunteers so that you can support them in service roles where they will be successful and bring about real change in the community

Library Volunteer Program.  Fairfax County, Virginia

Nebraska Employment Laws.  FindLaw

"Creating an Effective New Employee Orientation Program," by Karen Wallace.  Library Leadership & Management, Fall 2009. Vol. 23, no. 4,  pp.168-76 .


Topic 3: Dealing With People

Assigned Readings:

"The Generational Divide: World of Work Survey Encourages Collaboration," by Eileen Mullan.  EContent 31, no. 9 (November 2008): 16-17.

"Keeping Conflict in Perspective," from Unlikely Teachers: Finding the Hidden Gifts in Daily Conflict, by Judy Ringer.  2006.

Additional Resources:

Summary of Drive, by Daniel Pink.

Thomas Kilman Conflict Mode Instrument

Six Tips to Managing Workplace Conflict

Managing Conflict in the Workplace

Dealing With Conflict

Conflict Resolution

Workplace-Conflict:-FAQs----An-Interview-with-Judy-Ringer


Topic 4: Getting Work Done

Assigned Readings:

"Delegating work: the most crucial skill a manager needs to learn." Library Personnel News 14, no. 2 (Spring 2001): 4.

How (and Why) to  Stop Multitasking

How Smart Leaders Talk About Time

Additional Resources:

Program and Project Management Methods, Models and Theories.  12MANAGE

Avoid the Blindside Syndrome.  Inotivity on Creative Framing.