Nebraska Library Commission
          Network Services
        News

                November/December 2000  vol.6  no.6 issn 1082-4383

NOVEMBER/DECEMBER HIGHLIGHTS:


Rich snaps Janalee Petsch (CSS-Milford)
using CatExpress.

Brian covers another angle.
NEBASE CATEXPRESS LIBRARIES TO BE FEATURED IN OCLC ANNUAL REPORT

In August, OCLC staff spent two days visiting four NEBASE CatExpress libraries-Sutton Public Schools, Southeast Community College Milford, Southeast Community College Lincoln, and Scribner Public Library. Tom Storey, Editor, OCLC Communications Division, is in charge of an article about OCLC CatExpress Service that will appear in the OCLC Annual Report. Rich Skopin, Manager of Media Services, and Bryan McKean handled the photography.

While the professional photographers interested the locals and students inquired about the possibility of fame and fortune, Nebraska in turn surprised the visitors. They marveled at distances, small town attitudes (such as unlocked vehicles on Main Street), local author collections, and photographic opportunities. The temperature soared to 104 degrees the first day, but they persevered with outside shots.

Thirty-eight NEBASE libraries participated in roll-out testing of CatExpress, and forty-three NEBASE libraries formed the first large consortium of CatExpress subscribers when the product was released in July 1999. Many of the CatExpress libraries participated in the Batchload project and have been filling Interlibrary Loan requests since 1998, but CatExpress has made it easier to add their holdings. During the 1999/2000 fiscal year, CatExpress libraries added 51,449 holdings to WorldCat. In the same time period, they loaned 2,878 items -- an increase from the 2,341 items loaned in the previous fiscal year.

CatExpress was developed to provide copy cataloging with limited editing capabilities for small libraries at a low, flat-fee subscription price. For more information about CatExpress, see </netserv/nebase/catx.html> and watch for the OCLC Annual Report.

--Devra Dragos
   Nebraska Library Commission



Books are one format that
can be cataloged using CatExpress.


Rich and Bryan debate
lighting conditions.

Rich and Bryan take advantage of signage
at SCC-Lincoln. (Buz Wehrman,
Jeannette Bean, Arden Mohrman)

DATABASE TRIALS

COLUMBIA GRANGER'S WORLD OF POETRY

The Nebraska Library Commission has arranged for a trial of Columbia Granger's World of Poetry database. This database provides online access to: The Columbia Granger's Index to Poetry in Anthologies, editions 8-11; The Columbia Granger's Index to Poetry in Collected and Selected Works; The Columbia Granger's Guide to Poetry Anthologies, 2d edition; The Columbia Granger's Dictionary of Poetry Quotations; and The Classic Hundred Poems: All-Time Favorites. For more information about this product, go to <http://www.grangers.org> and click on "About Granger's."

The username, password, and login Instructions needed to access the Columbia Granger's World of Poetry trial were distributed in an October 19, 2000 message to the Trial Listserv. If you did not receive this information or would like to have it sent to you again, please contact Susan Knisely at 800-307-2665 or e-mail Susan Knisely. This trial is scheduled to run through November 30, 2000. Pricing information and order instructions for libraries that may be interested in subscribing to any of the databases included in the trial will be provided at a later date. Additional information about the trial can be found at </netserv/trial.html#grangers>.

--Susan Knisely
  Nebraska Library Commission

FACTS ON FILE ONLINE DATABASES

The Nebraska Library Commission has arranged for a trial of the Facts On File Online Databases. Facts On File Online Databases are currently divided into two distinct ranges, comprehensive On-line Encyclopedias and On File™ On-line Databases. The On-line Encyclopedias are interdisciplinary, interactive databases on a wide range of subjects, such as American history, science, multicultural studies, women's studies, geography, and careers. The On File™ On-line Databases, based on the Facts On File print binders, include the publisher's award-winning collection of visual reference material. Titles and descriptions of individual databases included in this trial are available at </netserv/fofdescription.html>.

Please note that the Facts On File Online Databases included in this trial differ from the FACTS.com product the Nebraska Library Commission sponsored a trial of last year. FACTS.com, to which some libraries subscribe, is the online subscription service of the Facts On File News Service. The Facts On File News Service is no longer affiliated with Facts On File Inc.

The username, password, and login Instructions needed to access the Facts on File Online Databases trial were distributed in an October 17 message to the Trial Listserv. If you did not receive this information or would like to have it sent to you again, please contact Susan Knisely at 800-307-2665 or e-mail Susan Knisely. This trial is scheduled to run through November 30. Pricing information and order instructions for libraries that may be interested in subscribing to any of the databases included in the trial will be provided at a later date. Additional information about the trial can be found at </netserv/trial.html#fof>.

--Susan Knisely
   Nebraska Library Commission

DATABASE TIPS AND TRICKS

DATABASE ACCESS PROBLEMS

Database access and searching problems happen to all of us at one time or another. It may happen with those databases that the Nebraska Library Commission has purchased on your behalf or it may happen with those you have purchased on your own. Either way it can be very frustrating. When errors occur there can be hundreds of reasons why, so it does take a bit of work to figure out what's wrong. There are a few things you can try yourself but when all else fails, it's time to contact tech support.

The first and easiest thing to check is to make sure you are using the correct URL. This can make a difference. For example if you are set up to use IP recognition for Kiplinger Business Forecasts you must use one of two Web pages located on the Commission's Web site. If you do not, your IP recognition will not work.

Most people either use a username and a password or IP recognition to access databases. When you are using a username and password to access the databases make sure you are typing them correctly. Some common errors include case-sensitive usernames and passwords. Make sure your Caps Lock is turned off. Next look at them closely to make sure you are not mistaking the number one for the letters I or L. Some of the passwords we use include the letters NLC. It is a common mistake for people to read it as N1C (N one C). If you are still having problems look at the username and password and see if it's not something you can take an educated guess at. For example, it might be an abbreviated form of the library's name. If there is a misspelling or character out of place try fixing it and see if that works. If you are still unable to access the database, it's time to contact tech support.

Libraries that use IP recognition and are having problems accessing a database need to find out if their IP ranges have changed. You should also ask your tech person if they have made any changes to the network such as adding a firewall or proxy server. When you contact the vendor's tech support or me (Allana Novotny) at the Nebraska Library Commission, one of the first questions you will be asked is if your IP ranges or your network setup have changed. After you have verified the IP ranges, check your records and make sure you submitted the numbers correctly. If there was an error you will need to contact the vendor or me to make the change. A list is available on our home page that contains the contact information to change IP addresses for a number of vendors. It is located at </netserv/dbip.html>. If your IP ranges have not changed then you will need to contact tech support or me.

So far I have been just talking about problems accessing the database. Unfortunately these aren't the only problems you might encounter. When you encounter problems using a database the solutions aren't as easy. As a rule of thumb I usually don't worry about errors that happen only once when I'm using a database. When I notice the same error messages occurring on multiple days, then I become concerned. The first thing I would suggest doing is printing the error message. Sometimes the error message may seem like gibberish, but it may actually be helpful to tech support. It's also helpful if you can note what you were doing when it happened. For example: were you trying to do the same thing every time you got the error or does it only occur around a specific time of the day? The more information you can provide the better. Before you contact anyone about the problem you might want to read any new postings on the Trial Listserv. When there has been a problem reported by the vendor, we send a message over the Trial Listserv. Information about the Trial Listserv can be found at </netserv/tlist.html>.

When it comes time to contact tech support it is important to be able to provide as much information as you can. The basic information you should have ready is your name, library and contact information (including your phone number). Other additional information that's helpful is your username and password, your correct IP range and if you go through a proxy server or firewall. If you are contacting a vendor about a database that the Commission has purchased on your behalf (such as BIP) it's important to let them know that you are part of the Commission's purchase contract. Depending on the problem you are having, vendors may need to know what browser version and operating system you use.

When you have problems accessing or using the databases please feel free to contact me at Allana Novotny or 800-307-2665. Or you can contact the vendors directly. A list of vendors and their contact information is available on the Commission's Web site at </netserv/techsupp.html>. If a vendor is unable to help you please contact me.

--Allana Novotny
  Nebraska Library Commission

SEARCHING FOR FICTITIOUS CHARACTERS IN BOWKER'S BOOKS IN PRINT

Do your patrons sometimes ask you to help them identify books that include a recurring fictitious character-like Sherlock Holmes, Kay Scarpetta, or Albert Campion? If so, you may want to try out the fictitious character search in Bowker's Books in Print. The fictitious character search can help you steer a patron who "wants to read stories about Natty Bumppo" to novels like Last of the Mohicans and The Deerslayer by James Fenimore Cooper. It can help you direct a Miss Marple fan to Agatha Christie novels that feature the character Jane Marple. It can even help you identify sequels to novels that weren't written by the original author (e.g., a fictitious character search on Elizabeth Bennet, the main character in Jane Austen's Pride and Prejudice, not only retrieves various editions of Pride and Prejudice, it also retrieves Desire and Duty: A Sequel to Jane Austen's Pride and Prejudice, by Tim Bader).

One way to perform a fictitious character search is to use Bowker's Fiction Room workspace. To access the Fiction Room, go to the Books in Print home page and click on the "Bowker's Fiction Room" link. The Fiction Room includes a special field in which you can type the name of a fictitious character. The character's last name should be entered first, followed by a comma, followed by the first name (e.g., Kirk, James).

You can also search by fictitious character from the Advanced Search workspace and the Boolean Search workspace. To access the Advanced and Boolean Search workspaces, click on the "Search" button on the main navigation bar. The Advanced Search workspace appears at the top of the screen, and the Boolean Search Workspace appears beneath it. To search by fictitious character from the Advanced Search workspace, select "fictitious character" from the drop-down "Search On" menu and then type the character's name in the appropriate "Search For" box. From the Boolean Search workspace, select the fictitious character search criteria from the drop-down "Select An Index" menu and "fc=" will appear in the search box. Type the character's name in the search box immediately after the equal sign (e.g., fc = Bond, James). When searching by fictitious character from the Advanced and Boolean Search workspaces, the character's name should be entered in last name, first name format, just as it was in the Fiction Room.

--Susan Knisely
   Nebraska Library Commission

DATABASE SEARCHING TIPS

Over the past few months Susan Knisely and I have been on the road doing database training. It was great to talk to people and see how they use the databases. Each year I'm amazed at how people's searching skills have grown and improved. I remember when we first started doing training, one of our biggest challenges was getting people comfortable with using the mouse. Those days have long past.

It's great that people's skills are improving, however I know there are still some of you that are fairly new to searching databases and could use some searching tips. Unfortunately there is no correct way of searching for information but there are things to keep in mind that might help you retrieve better results. Although I am going to focus on H. W. Wilson OmniFile, most of these concepts can also be used with other databases and Web search engines.

One piece of information that is nice to know about the different databases is what the default operator is. By this I mean: when you put multiple words in a single search Box, how will your search be performed? For example, if I put the words Omaha Nebraska in the search box will they be searched as a phrase or as separate words? Some databases may even find articles that contain only one of your search terms. This of course depends on the database. Wilson OmniFile has a default operator of Near1. This means that the search terms in the articles must be within one word of each other, however the order of the words does not matter. So if I did a search on Omaha Nebraska or Nebraska Omaha I would get the same results. Because the default operator is Near1, the search would bring back articles that have many different combinations of the words Omaha Nebraska including: "Omaha Nebraska", "Omaha, Nebraska", "University of Nebraska at Omaha", "University of Nebraska-Omaha", or "Omaha-based Nebraska Health". You can find a Search Feature Chart that includes all of the default operators for the databases the Commission has purchased on our Web site at </databases/searchfeatures.html>.

When you perform a search, try to phrase your search in different ways and use synonyms for search terms. Also, don't forget to try the singular and plural forms of words. If someone is looking for information on the Huskers, you could start by searching the OmniFile for the word Huskers and you would find a few results. Then try doing a search on Cornhuskers then a search on Nebraska AND football. Depending on what the patron is looking for you may also want to try searching on Frank Solich or a search on Tom Osborne. Make sure you try the different search terms as separate searches.

You have to be careful when you are combining terms. Make sure you think about what results you are trying to get. If you start by doing a search for Huskers in the OmniFile you will get six results. Looking at the results you can see that the magazine Sports Illustrated is included in the OmniFile so you might think there would be more then six articles. One of your reactions might be to go back and search for Huskers AND Cornhuskers. Doing a search for Huskers AND Cornhuskers will actually get fewer results. By using the Boolean operator AND you are telling the database that you want to find articles that contain both the words Huskers and Cornhuskers. In order to find articles that talk about either the Huskers or the Cornhuskers you will want to do a search on Huskers OR Cornhuskers. If you would like to learn more about Boolean searching, read the Common Database Searching Techniques handout located on our Web site at </databases/searchtech.html>.

If you find an ideal article look at the descriptors or subjects that were used for the article. I looked at an article that talked about the Huskers and the descriptor that Wilson uses is "University of Nebraska Lincoln Football". In Wilson the descriptors are hot links so you can click on them and bring up all the articles with the same descriptors.

As I said before there is no correct way to search and find that hidden answer. Finding an answer can take time and may require trying multiple synonyms combined in a variety of ways. If you have questions about searching the databases Susan or I would be glad to help. Susan Knisely , 402-471-6681, 800-307-2665
Allana Novotny , 402-471-6681, 800-307-2665

--Allana Novotny
  Nebraska Library Commission

GETTING ANSWERS TO DATABASE QUESTIONS

Do you have a question about one of the databases to which your library subscribes but you don't know which one of the people in Network Services could best help you? E-mail your questions to Network Services .

The Nebraska Library Commission Network Services team has set up one e-mail address to use for questions about the databases. E-mails sent to this address are reviewed and sent to the person best able to answer your questions quickly. The team members are also available to answer your questions over the phone. Call 800-307-2665 and ask for Allana Novotny, Susan Knisely or Jeannette Powell.

FIRSTSEARCH

LIMITING SEARCHES TO LOCAL HOLDINGS IN FIRSTSEARCH

Does your library add its holdings to WorldCat (the OCLC Online Union Catalog) using the OCLC cataloging service, or CatExpress? If so, FirstSearch now allows you to limit searches to items owned by your library by clicking the "Items in my library" checkbox on the Basic, Advanced, or Expert search screen. This functionality is currently available in several FirstSearch databases, including WorldCat and ArticleFirst. If your library doesn't add its holdings to WorldCat, this functionality won't be available to you and the "Items in my library" checkbox will not appear on any of your FirstSearch search screens.

While limiting a search to items owned by your library can be quite useful, there is an important detail you need to take into account. Specifically, to successfully use this limit option, you or your patrons must be using the FirstSearch account assigned to your library. The reason you need to be alert to this detail is that for the past several years the Nebraska Library Commission has maintained a special FirstSearch account (authorization number 100-155-312) for libraries to make available to patrons for "at home" use. The authorization number and password for this account have been publicized on a variety of bookmarks and brochures.

While this "at home" account will continue to work, patrons who use the "Limit to items in my library" option while using it will actually be limiting their searches to items owned by the Nebraska Library Commission. Therefore, if your library adds its holdings to WorldCat using the OCLC cataloging system or CatExpress, and you want your patrons to be able to limit searches in FirstSearch to items owned by YOUR library, you will need to either make sure they are using the FirstSearch account assigned specifically to your library, or train them to type your library's three-character code in the Library Code field on the Advanced Search screen. An article on using the Library Code field appeared in the September/October issue of N3.

If you have any questions about this new limit option, or need to confirm which FirstSearch account is tied to your library's holdings information, please feel free to contact me at Susan Knisely or 800-307-2665.

--Susan Knisely
  Nebraska Library Commission

OCLC FIRSTSEARCH FREQUENTLY ASKED QUESTIONS

Here are some new FirstSearch Frequently Asked Questions (FAQ). The entire FAQ list may be found on the OCLC Web site at <http://www.oclc.org/firstsearch/faq/>.

Searching
Does FirstSearch remove duplicate records from the results of cross-database searches?

No. FirstSearch lets users choose which record best meets their needs when two or three databases each contain a record for the same item. Each database may provide different information about the item, such as an abstract or additional subject headings.

Users can bring together multiple records for the same item by ranking or sorting their search results. Relevance ranking, selected when a search is entered, brings similar records together more effectively when several terms, such as important words of a title, are combined in a search using OR. Results sorting, selected when viewing the results of a search that found fewer than 201 records, can bring together records for items with the same title, author, and/or date of publication.

Managing
How and where do we access the FirstSearch administrative module?

To access the administrative module, you must have Microsoft Internet Explorer 4.0 or higher or Netscape Navigator 4.0 or higher, with JavaScript enabled. The administrative module is not available via text-only access.

Use the administrative module address for your communications method shown in the table below to go to the administrative module logon screen. Be sure to use only lowercase letters in the admin part of the address. Log on using your FirstSearch authorization number and administrative password.

Communications method    Administrative module address
Internet or Dial TCP/IP       <http://newfirstsearch.oclc.org/admin/>
Dedicated TCP/IP              <http://newfirstsearch.dedip.oclc.org/admin/>

--OCLC [edited]

RAVE REVIEW FOR WORLDCAT IN OCLC FIRSTSEARCH

"The new layout is more appealing to the eye, navigation is easier, icons have been added to identify more readily home institution holdings, help screens have been improved, and the formerly used library jargon has been replaced with more accessible language. The Bottom Line: WorldCat's new interface makes it much more powerfully searchable and easier to use. It is highly recommended for libraries of every type and size."

[Cynthia Jasper-Parisey, Library Journal, October 1, 2000, p. 158.]

REVIEW OF NEW OCLC FIRSTSEARCH SERVICE

Mick O'Leary gives a positive review of the new FirstSearch in the September Information Today (volume 17, issue 8). "Last month OCLC completed a thorough makeover and rejuvenation of FirstSearch, giving it a new look and feel, new search capabilities, and vastly expanded integration among its many databases. . . .

. . . The new FirstSearch unites the virtues of the classic online database collection with the powerful connectivity of hypertext. The result is a powerful, disciplined information tool that surmounts the old, online limitations and the chaos of the Web." <http://www.infotoday.com/it/sep00/oleary.htm>.

--OCLC "Bits and Pieces"

OCLC

NEW OCLC SYSTEM HOURS

Beginning October 29, 2000, OCLC system hours are expanding. New system hours are 24 hours a day except Sundays 2:00 A.M. - 6:00 A.M. U.S. Eastern Time. Services affected include OCLC Cataloging, OCLC Interlibrary Loan, OCLC Selection, and OCLC Union List. The OCLC system will no longer have a midweek system shutdown on Thursday night between 2-3 A.M. and will be available beginning at 6 A.M. on Sunday, 6 hours earlier. CORC actions that require access to WorldCat will also benefit from these expanded hours.

--Chris Grabenstatter
  OCLC Cataloging Services Section Manager

OCLC GLOSSARY IN THE WORKS

A new edition of the OCLC Glossary is under way. The Glossary will include all important acronyms used by OCLC (and there are many) as well as acronyms used in reference to OCLC.

The Glossary will include definitions of OCLC products and services, and definitions of library terms and computer terms, but only insofar as they pertain to OCLC. (We do not want to reinvent any existing library or computer glossaries or dictionaries.)

This updated and augmented OCLC Glossary will provide a reference source for everyone who is new to OCLC and for anyone who wants to learn more about OCLC and its products and services and many activities. It will be accessible from the OCLC Web site.

The new Glossary will be available during the first half of calendar 2001. It will be updated frequently to add new terms and acronyms and to remove those that are outdated.

--Peter Insabella
  OCLC Quality Assurance

OCLC INSTITUTE DEVELOPS WEB-BASED LEARNING PROGRAM ON CATALOGING

Through the cooperative efforts of Amigos Library Services, Inc., NELINET, Inc., SOLINET, Inc, OCLC Institute consultant, Steven J. Miller, University of Wisconsin-Milwaukee Golda Meir Library, and Sandy McIntyre Colby of the OCLC Institute, the OCLC Institute Online Library Learning Series presents its first offering, "Cataloging Internet Resources Using MARC 21 and AACR2." This Web-based cataloging course is designed to teach Internet resources cataloging skills to new and seasoned catalogers, paraprofessionals, and library school students. It will be available September 2000.

The offering includes 28 interactive lessons totaling nearly 16 hours of self-paced learning that allows you to take every lesson or select individual topics. Each lesson consists of objectives, online desktop resources, practical examples, and quizzes with immediate feedback. Topics covered include:

There are no admission requirements. You do not need to be an OCLC member or purchase or subscribe to any OCLC product or service to take this course. The course is accessible to anyone with a browser and access to the Internet. Purchase of the course provides unlimited access for one year. The course may be ordered online and sample lessons are available at <http://www.oclc.org/institute/oll/index.htm>. More information is available at <http://www.oclc.org/institute/oll/index.htm>.

--Sandy Colby
  OCLC Institute

OCLC ACQUIRES CANADIAN TECHNICAL SERVICES OPERATION

OCLC has acquired Library Technical Services, a library cataloging service based in Winnipeg, Manitoba, Canada. LTS provides original and copy cataloging as well as physical processing of materials to large and medium-sized academic libraries in Canada.

LTS was established in 1994 as a business unit of ISM Information Systems Management Corporation, an IBM Company. LTS has 20 staff members, including 17 catalogers.

"Over the past six years, we have worked hard to position LTS as Canada's leading provider of high-quality library technical services," said Mary Jane Gordon, manager, LTS. "With the depth of our cataloging expertise and our first-class business processes, we are well positioned to expand. Becoming part of OCLC will provide us with the resources and opportunities to do so."

"Since the creation of the OCLC Canada office in 1997, the number of libraries in Canada using OCLC products and services has increased steadily," said Donald J. Muccino, OCLC executive vice president and chief operating officer. "Our acquisition of Library Technical Services will allow us to expand the scope of quality technical services available locally from OCLC and better serve libraries in Canada."

--OCLC

MICROSOFT WINDOWS MILLENNIUM EDITION TESTING

OCLC has completed testing of several Windows-based applications with Microsoft Windows Millennium Edition (Windows ME). A summary of the results is available on the OCLC Web site at: <http://www.oclc.org/oclc/menu/winME.htm>.

--David Whitehair
  OCLC Collections and Technical Services

OCLC RESEARCHERS MEASURE THE WORLD WIDE WEB

In their annual review of the World Wide Web, researchers at OCLC have determined that the Web now contains about 7 million unique sites; that the public Web sites that offer content that is freely accessible by the general public-constitutes about 40 percent of the total Web; and that the Web continues to expand at a rapid pace, but its rate of growth is diminishing over time.

According to the group's latest estimates, there were 7.1 million unique Web sites, a 50 percent increase over the previous year's total of 4.7 million. Although the number of Web sites has nearly tripled in size in the last two years, year-to-year growth rates are declining, falling from almost 80 percent between 1998 and 1999, to only about 50 percent between 1999 and 2000.

Public Web sites constitute 41 percent of the Web, or about 2.9 million sites. Private sites--whose content is subject to explicit access restrictions (e.g., Internet Protocol filters or password authentication), or is not intended for public use (e.g., Web interfaces to privately owned hardware devices such as printers or routers)--comprise 21 percent of the Web, or 1.5 million sites. The remaining 2.7 million sites--or about 38 percent of the Web--are provisional sites: their content is in an unfinished or transitory state (e.g., server default pages or "Site under construction" notices).

Adult sites--those offering sexually explicit content--now constitute about two- percent of the public Web, or 70,000 sites. The proportion of the public Web occupied by adult sites has remained unchanged since 1998.

"The Web continues to grow at a substantial rate," said Ed O'Neill, manager of the OCLC Web Characterization Project. "But a comparison of the year-to-year growth rates suggests that the Web's expansion is slowing. This trend is even more pronounced in the public Web, which grew by about 80 percent between 1997 and 1998 but only by about a third between 1999 and 2000. Even in absolute terms, growth seems to be slowing: the public Web increased by 713,000 sites in the past year, compared to 772,000 sites between 1998 and 1999."

Brian Lavoie, a research scientist working on the Web Characterization Project, notes the increasing incidence of non-public Web content. "For most people, the Web is the public Web--that's where most Web browsing takes place. But there's a lot of content out there that you would probably never encounter in the course of casual browsing; in other words, the private and provisional sites. Private sites in particular have exhibited steady growth relative to public sites in the past few years, accounting for about 12 percent of the Web two years ago, compared to over 20 percent today."

The Web Characterization Project, conducted by the OCLC Office of Research, has collected a random sample of Web sites annually since 1997. Current results are based on analysis of the June 2000 sample. For analytical purposes, a Web site is defined as content accessible through the HTTP protocol at a given location on the Internet.

More information on the Web Characterization Project is on the project Web site .

--OCLC

RESOURCE SHARING TOOLS

Using the example of OCLC's SiteSearch along with other resource sharing resources from Bath, National Library of Canada, Nashville Area Library Alliance, and Vanderbilt, explains how libraries can team up to provide more services without increasing budgets or staff.

[Marshall Breeding, "Technologies for Sharing Library Resources," Information Today 17 (9): October 2000; 60-61.]

OCLC WEBEXPRESS™ GUIDED TOUR AND ONLINE DEMONSTRATIONS

Two versions of demonstrations of the OCLC WebExpress service are publicly available. Access to the demos does not require an authorization or password. Available under the academic and public library default patron interfaces, they allow users to visit sample OCLC WebExpress implementations and to perform searches and explore firsthand some of the functionality and customizability available from the service. Scripts help guide users through the demos. Available from the OCLC WebExpress Service Center at <http://www.oclc.org/webexpress/pub/demonstrations.htm>.

A guided tour of OCLC WebExpress takes the user through a description of OCLC WebExpress and explores some of the functionality and customizability available from the service. Available from the OCLC WebExpress Service Center at <http://www.oclc.org/webexpress/index.html>.

--Robert Smith
  OCLC Distributed Systems

ONLINE TREASURES

Janet E. Bales writes a column in Computers in Libraries (September 2000, p. 60-62) on tools librarians can use to promote their services. One resource she mentions is the OCLC NetFirst Calendar Planner: " . . . I was truly fascinated by this site and plan to visit often. I'm sure that talented library program planners and Webmasters could develop some fascinating library promotions based on topics in this calendar." Take a look at the latest planner here <http://www.oclc.org/oclc/menu/netcalendar.htm>.

--OCLC

CORC

CORC CHANGES-OCTOBER 2000

On October 1, 2000, OCLC implemented several enhancements to CORC™. Among them are a new user interface (UI), enhancements to constant data, and several minor fixes and enhancements.

New User Interface
With few exceptions (noted below), the "new" user interface (UI) represents a polished version of the existing CORC interface rather than a significant redesign. The new UI was installed in both the production CORC system and CORC Practice.

Summary of changes:

Constant Data Enhancements
1. Multiple constant data

When users create constant data and submit the record, they are prompted to give the constant data a name. Users can search their institution's constant data file by constant data name to retrieve a specific constant data record. Users can also retrieve a list of all of the institution's constant data records. When a constant data record is no longer needed in the institution, users can delete it.

2. Shared constant data

Any user with an authorization number under the same institution symbol can access any of the stored constant data records for the institution. One person can create a constant data record and share it with others working with the same kind of data.

3. Selection of fixed or variable field additions.

The option to add fixed field elements, variable fields, or the whole record can be set only while editing the current constant data in the MARC view, not when applying it.

4. A user may create a constant data record based on an existing Resource Catalog record, WorldCat record, or constant data record.

This implementation of constant data provides a file of shared constant data records and continues the concept of the "current constant data." Current constant data may be a working copy of a record in your library's constant data file. Or it may be based on any record retrieved from the Resource Catalog, the Resource Catalog save file, or WorldCat. Current constant data is independent of your library's constant data file. You can make temporary changes to your current constant data without affecting any stored constant data record. Your current constant data is not shared with other users at your library.

Other changes
1. Online documentation and Help updated to reflect the changes implemented October 1, 2000.
2. Corrected the problem where LCCNs failed validation in Dublin Core view.
3. Fixed the problem that sometimes caused an erroneous header "No holdings" on savefile records when there really were holdings.

--Rich Greene
  OCLC Collections and Technical Services

KEYWORD SEARCHING CHANGES INSTALLED IN OCTOBER

OCLC installed changes to Keyword Searching for WorldCat (the OCLC Online Union Catalog) from the OCLC Cataloging, Interlibrary Loan, Selection, and Union List services on October 8, 2000. These changes also apply to searching WorldCat from CORC. There are no changes to searching the Resource Catalog in CORC.

Please see Technical Bulletin 235 Rev. for details on the changes, available at <http://www.oclc.org/oclc/tb/tb235/frames_man.htm>.

--David Whitehair
  OCLC Collections and Technical Services

OCLC TECHPRO HAS SCHEDULE OPENINGS

OCLC TechPro, the OCLC contract cataloging service, has openings in its schedule to start new projects as soon as October/November 2000. If your library has books, scores, sound recordings or videos in English, romance languages, Russian or Chinese, call us to get a project under way for you soon. This applies to libraries of any size or type: OCLC member or nonmember.

If you have projects in other formats or languages than those mentioned, please ask us about getting a project priced and scheduled. TechPro catalogs materials in all formats and in many languages. We can help you with those difficult-to-catalog materials.

Visit the TechPro Web site at <http://www.oclc.org/oclc/menu/techpro.htm> to learn more about the service. While there, take a look at the Basic Price Options flier to see if your project meets the basic price option parameters and if you can use the pre-set prices listed.

Call Marcia Stout at 800-848-5878, ext. 4386, or <marcia_stout@oclc.org> for more information on how to get a project started for your library.

--Marcia Stout
  OCLC Library Resources Marketing

INTERLIBRARY LOAN

CHECK YOUR NAD

OCLC would like to remind you of certain things you should do at least twice per year:

To view your NAD record, type ":xxx" (with "xxx" being your library's OCLC symbol) at the Home position. Remember, you must be logged on with a full-level authorization for any OCLC service (cataloging, ILL, union list) to be able to make any changes to your record.

You cannot change some fields, such as your library's name and address. They must be changed by OCLC via a no-charge "profile change request." To request this change, send a letter or e-mail containing the details to your OCLC-affiliated regional network or service center. Changes usually take 4-6 weeks for completion in the OCLC system.

For assistance with other changes to your record, please contact either Devra Dragos or Jeannette Powell at NEBASE, 471-2045 or 800-307-2665.

--Cathy Kellum [edited]
  OCLC Reference and Resource Sharing

MODIFIED REPRINT OF THE OCLC ILL USER GUIDE, 2D ED.

At the end of September, OCLC shipped a modified reprint of the OCLC ILL User Guide, 2d ed., to each current ILL subscriber. The modified reprint of the ILL User Guide replaces the current copy of the Guide. Changes to text are identified with bars; pages that have been changed have a September 2000 revision date. We reprinted the Guide in its entirety to eliminate the need for extensive pulling and replacing pages.

In addition to the modified reprint of the ILL User Guide, you will also receive:

Changes in this modified reprint:
Information added from the following Technical Bulletins which are now obsolete: Please discard these Technical Bulletins. They are now obsolete.
When you receive your copy of the modified reprint, OCLC suggests that you review the new or revised information in these sections: Filing instructions: Retain the tabs from your current copy of the ILL User Guide, 2d ed. Discard the text. Replace the copy with the September 2000 modified reprint.

[If any NEBASE OCLC library has not yet received a copy of the ILL User Guide, 2d ed., please contact Jeannette Powell, 471-7740, 800-307-2665, or e-mail: < Jeannette Powell>]

--Lois Yoakam [edited]
  OCLC Quality Assurance

OCLC WILL DISTRIBUTE ILLIAD SOFTWARE TO HELP LIBRARIES STREAMLINE INTERLIBRARY LOAN PROCESS

OCLC has finalized its agreement with Virginia Tech Intellectual Properties and Atlas Systems to license and distribute ILLiad software, a leading interlibrary loan management tool that automates routine interlibrary loan functions and provides sophisticated tracking statistics to library staff. The software will be licensed and distributed by OCLC under the name OCLC ILLiad Resource Sharing Management Software.

OCLC, working with its affiliated U.S. regional networks and international distributors, will be the sole licensor of OCLC ILLiad software. Atlas Systems will continue to develop and support the software.

OCLC ILLiad software is a comprehensive interlibrary loan management system that automates routine borrowing and lending functions within a library's interlibrary loan department. OCLC ILLiad also provides a Web interface that empowers library end users to submit ILL requests and allows them to track the status of their requests 24 hours a day, 7 days a week, without library staff intervention. OCLC ILLiad software includes interfaces to the OCLC ILL service, the National Library of Medicine's DOCLINE service and RLG's RLIN ILL service.

"This agreement marks a new chapter in the development of the ILLiad program," said Jason Glover, president of Atlas Systems. "Our two organizations will bring together an ILL management system that will allow libraries to provide their end users with the best ILL service available. It is a win-win-win situation for Atlas, OCLC and most importantly the library community."

"OCLC ILL users requested a comprehensive ILL Management utility, and OCLC is happy to be able to provide this powerful management tool through a relationship with Atlas Systems," said Frank Hermes, vice president, OCLC Marketing and Planning. "OCLC ILLiad will provide ILL departments worldwide with superior ILL management functionality."

Mr. Hermes said OCLC and Atlas Systems will work together to make OCLC ILLiad software ISO ILL compliant.

"We're looking forward to the installation of ILLiad here at Princeton," said Susanne McNatt, Interlibrary Services Librarian, Princeton University Libraries. "The potential for merging all streams of borrowing and lending activity is a strong selling point for us. We believe patrons will be pleased with the user interface, and we are certain that the functionality on the staff side will enable us to streamline request processing."

Betsy Wilson, associate director of libraries for Research and Instructional Services, University of Washington, said, "We chose ILLiad because it is an easy, cost-effective way to automate key ILL and document delivery functions while leveraging scarce staff resources. ILLiad will speed our ILL turnaround times, enlarge our capacity to handle increased volume, and increase user satisfaction."

Libraries interested in ordering OCLC ILLiad software should contact their regional network, service center or distributor. More information is available at <http://www.illiad.oclc.org/>.

Virginia Tech Intellectual Properties, Inc. (VTIP) works to identify, develop, protect and market discoveries resulting from research by Virginia Tech faculty, staff and students. ILLiad was created in the Interlibrary Loan Office at Virginia Tech.

Atlas Systems, Inc. provides service and support for the OCLC ILLiad system. Founded in 1996, Atlas Systems also provides computer hardware and software consulting services.

The OCLC Interlibrary Loan service came online in 1979. In the 1999/00 fiscal year, nearly 6,600 libraries arranged over 8.6 million loans through the system. OCLC offers a number of products and services that support ILL, including the OCLC ILL Direct Request service that allows library users to enter ILL requests with little or no staff intervention.

--OCLC

OCLC ILL DOCUMENT SUPPLIER PROGRAM: LIBRARY OF CONGRESS (LCL)

This month's featured participant in the OCLC ILL Document Supplier Program is the Library of Congress (OCLC symbol LCL). The following article details its collections along with some ILL policies.

As the national library of last resort for the United States, the Library of Congress provides loans or photocopies of hard-to-find materials not reasonably available from another source, library, or vendor.

Most materials are available for loan with the following exceptions: journals (short articles are photocopied free of charge); genealogy and local history materials (generally, LC Classes CS, CR, and F1-999); items available from the publisher; items printed before 1801; dissertations on film; and audio-visual materials. Complimentary photocopies up to 25 exposures from noncirculating material not elsewhere available can be requested from LCL. Send requests for more than 25 exposures and multiple requests for the same serial by US mail to the Photoduplication Service; advance payment required. The Library of Congress participates in the OCLC ILL Fee Management (IFM) service.

Where to find holdings for the Library of Congress (lending symbol LCL): OCLC WorldCat records with OCLC symbol DLC, National Union Catalog, New Serial Titles, Union List of Serials, other bibliographic utilities using LC-MARC cataloging and commercial database services providing access to LC-MARC and pre-MARC (pre-1968) LC cataloging online.

International loans: The Library of Congress will accept requests from non-US libraries via OCLC ILL. $37.00 charge for filled book request, $25.00 for filled photocopy. Payment only via OCLC IFM.

Special Instructions for Ordering via OCLC ILL: ILL requests should be for material not reasonably available from another source, library, or vendor. Material should be identified by citing the LC card number (preferred), the LC call number in the 050 field, or the ISBN/ISSN.

The Library of Congress (LCL) requires its symbol be put in the lender string five times. For additional information and more specific instructions on OCLC ILL workform requirements as specified by the Library of Congress (LCL), see <http://www.oclc.org/oclc/ill/supplier/toc.htm>, NAD record :18501, the ILL Document Supplier Reference Card, or contact:

Library of Congress
Loan Division
Washington, DC 20540-5560
Telephone: +202-707-5444
Fax: +202-707-5986
E-Mail: <loanref@loc.gov> URL:<http://lcWeb.loc.gov>

--Cathy Kellum
  OCLC Reference and Resource Sharing

OCLC ILL DOCUMENT SUPPLIER PROGRAM: NATIONAL LIBRARY OF CANADA (NLD)

This month's [October] featured participant in the OCLC ILL Document Supplier Program is the National Library of Canada (OCLC symbol NLD). The following article details its collections along with some ILL policies.

The National Library of Canada loans hard-to-find materials not reasonably available from any other source. If unable to supply loan or photocopy, it will provide the requesting library with Canadian library symbols (assigned by the National Library of Canada) that represent Canadian libraries that hold the item. Requests can also be made just for symbols of Canadian libraries that hold a specific item (location).

The National Library of Canada is the legal depository for Canadian publications in all subject areas. It has substantial collections in the social sciences and humanities, and microform collections of Canadian theses and newspapers. There are also some scientific materials mainly in official publications and theses. When Canadian items are not available in the United States, the National Library of Canada can be a good resource to try.

The National Library of Canada does not charge for loans of books, microfiche, microfilm, etc., and also does not charge for photocopies. The loan period for most materials is 4 weeks, and renewals are generally granted although renewals for newspaper microfilm are not allowed. It does not participate in the OCLC ILL Fee Management service.

Requests are generally processed in 2 to 10 days. Mail to the United States typically takes 6 to 8 days. There is no charge for postage or material sent by fax or Ariel. There are no special requirements for international orders.

Special instructions for OCLC ILL requests: NLC will update orders received to "Will Supply" within 7 days of receipt, with a lending ending note stating "will supply materials or provide Canadian locations." This does not mean that the item will be supplied. NLC updates the OCLC request to "Will Supply" solely to close out the request before transferring the information to a Canadian ILL system for processing. When the borrower receives this response, the borrower must update the request to "Received" to close the file permanently. The borrower might print the OCLC ILL workform to request a status check later. NLC searches its own collection and mails the item, if available, directly to the borrower institution.

If the item is not found or if it is not available, NLC mails the borrower a list of the symbols of Canadian libraries that hold the item. If no locations are found, NLC responds, by mail, "no locations found." The borrower may check the status of a request by mailing or faxing a copy of the OCLC ILL workform to the National Library of Canada. Mark this copy clearly "Status Request." The borrower may check status or request renewals by phoning +613-996-3566.

For additional information and more specific instructions on requirements for filling out the OCLC ILL workform as specified by the National Library of Canada (OCLC symbol NLD), see <http://www.oclc.org/oclc/ill/supplier/toc.htm>, NAD record :78506, the ILL Document Supplier Reference Card, or contact:

National Library of Canada
Interlibrary Loan Division
395 Wellington Street
Ottawa, Ontario K1A 0N4
CANADA
Telephone: +613-996-3566 (renewals & status of ILL requests)
Fax: +613-996-4424

--Cathy Kellum
  OCLC Reference and Resource Sharing

THE OCLC PROMPTCAT AND OCLC SELECTION SERVICES: PUVILL LIBROS AND CENTRO DI S.A.S.

Each month, OCLC highlights participating vendors in either the OCLC PromptCat service or OCLC Selection service. This month's vendors are Puvill Libros (OCLC symbol PL#) and Centro Di s.a.s (OCLC symbol FDT).

Puvill Libros, located in Barcelona Spain, supplies any book published and distributed in Spain, Mexico, and Cuba. Puvill became an active OCLC Selection vendor in July 1996. Puvill also has signed an agreement with OCLC to become an active PromptCat vendor. Additional information on Puvill can be found at <http://www.puvill.com>.

Centro Di, founded in 1968 by Ferruccio and Alessandra Marchi, produces and distributes, both in Italy and abroad, publications about the arts including fine art, architecture, graphics, photography, and performing arts with a special focus on exhibition catalogues. Centro Di is our newest OCLC Selection vendor. Additional information on Centro Di can be found at <http://www.centrodi.it>.

OCLC Selection, introduced in July 1996, serves as a selection and ordering service for libraries. OCLC Selection provides access to multiple resource files, including WorldCat (the OCLC Online Union Catalog), as well as direct access to bibliographic records from Puvill and Centro Di. Additional information on the OCLC Selection service can be found at <http://www.oclc.org/oclc/menu/selection.htm>.

--Beth Baran
  OCLC Collections and Technical Services

THE OCLC PROMPTCAT SERVICE: MORE AND MORE BOOK VENDORS ARE JOINING

The OCLC PromptCat service automatically provides copy cataloging for monographic library materials as libraries receive them from participating vendors. When PromptCat was introduced in April 1995, only three vendors (Academic Book Center, Blackwell's Book Services, and Yankee Book Peddler) participated in PromptCat. Today, we have SIXTEEN vendors and have contracts with eight other vendors to participate in the future.

Currently, the vendors that are active in the PromptCat service are:

We have contracts with the following vendors and plan to make them active in the near future: In the last year several vendors finalized all testing required to participate in the PromptCat service. They are now ready to accept libraries who wish to profile them as their PromptCat vendor. Congratulations to those who are now PromptCat vendors: Please contact NEBASE about the PromptCat service. If you have specific questions about the vendors, or if you have a particular vendor you would like added to PromptCat, please contact me.

--Beth Baran
  OCLC Collections and Technical Services

NEBASE SCHEDULE OF WORKSHOPS 2000

November 15, 2000:
NEBASE ANNUAL MEETING 2000 - EAST
The NEBASE Annual Meeting will offer a mixture of presentations and discussions concerning computer supported library services. Bonnie Juergens, Executive Director of AMIGOS, will be the keynote speaker. In Ms. Juergen's speech "Libraries and Networks: An Affair to Continue" she will discuss library cooperative trends and issues in the southwest United States, the regional area served by AMIGOS.

Donn Hoffmann, OCLC Library Services Consultant, will provide an update on OCLC products and services.

Eric Childress, OCLC Consulting Product Support Specialist, will give a presentation on CORC (Cooperative Online Resource Cataloging) Applied: Stories of CORC Use in Libraries. CORC's features make the system useful for a wide variety of applications. Descriptions of a sampling of uses of CORC will be offered to illustrate CORC's potential. The session will also include information on upcoming enhancements to CORC.

The program will also include an afternoon discussion and feedback session regarding OCLC's New FirstSearch.

Location: The Cornhusker, 333 South 13th Street, Lincoln, NE
Fee: $15 includes lunch (This fee is non-refundable.)
To Register: </netserv/nam.html> Registration deadline: November 10
Time: 9:00 A.M. - 3:30 P.M.
Contact: Jeannette Powell, 800-307-2665, 402-471-7740, e-mail: < Jeannette Powell>
CE Credits: 5 hours

November 16, 2000:
METADATA 101 VIDEOCONFERENCE
Presenter: Eric R. Childress
Mr. Childress will provide an overview of key concepts, terms, and standards of metadata with an emphasis on Dublin Core. Metadata is defined as structured data about data. It has been used in Web pages to enable search engines to locate specific information. Metadata is now being used in cataloging to describe electronic resources. Dublin Core is an internationally recognized metadata format standard.

Eric Childress is a Consulting Product Support Specialist with OCLC Online Computer Library Center, Inc. A recognized expert on the cataloging of media and electronic resources, Mr. Childress has been active professionally in the Association for Library Collections and Technical Services (ALCTS), the Program for Cooperative Cataloging (PCC), and the Dublin Core Metadata Initiative (DCMI) (chair of the post-DC-7 Date Working Group; member of the DCMI Advisory Committee). He is a co-writer of the column "42" in the Journal of Internet Cataloging and has contributed articles to many professional journals including the VRA Bulletin and International Cataloguing and Bibliographic Control.

Location: Various video conference sites across the state.
Fee: none
To register:</netserv/metadataconf.html> Registration deadline: November 10
Time: 10:00 A.M. - 1:00 P.M.
Contact: Jeannette Powell, 800-307-2665 or 402-471-7740, e-mail: < Jeannette Powell>
CE Credit: 3 hours

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N³ (Ncubed) Newsletter is published bimonthly by the Nebraska Library Commission Network Services team. It is the intent of Network Services to promote and support libraries in their cooperative efforts to share resources and information.
Circulation: 600. Published on PC software.
Interim Editor: Rod Wagner.
Word Processing: Jeannette Powell.
ISSN 1082-4383
Send mail to: N³ Editor Nebraska Library Commission, The Atrium, 1200 N St. , Suite 120, Lincoln, NE, 68508
Phone: 402-471-4031 or 800-307-2665
Fax: 402-471-2083
E-mail: Rod Wagner
Home Page: </netserv/netserv.html>