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NCompass Live: Tech Tuesdays: Taking Time to Teach Technology to Technophobes - Online 


Do you find it difficult to spend sufficient time with patrons and their technology questions? L.E. Phillips Memorial Public Library in Eau Claire, Wisconsin, has adopted a program called Tech Tuesdays that allows staff to spend more time with patronís technology questions. We offer informal walk-in hours to answer patronís questions about their personal devices, such as e-readers, tablets, laptops and smartphones. Topics include how to load e-books, apps and music onto devices and basic computer and internet search skills. We donít claim to have all the answers, but we offer the time and resources to work with patrons to solve their technology issues. This session will address branding, marketing, promotion of the program and service models seen at other public libraries such as workshops, appointments and working with partners to provide technology instruction outside of the library. We will also share our challenges, successes and the immediate response we've received from our patrons.

Presenters: Jennifer Cook and Peter Rudrud, L.E. Phillips Memorial Public Library, Eau Claire, WI.

NCompass Live is broadcast live on Wednesdays, from 10am - 11am Central Time. Convert to your time zone on the Official U.S. Time website or use the World Clock Time Zone Converter. In the Time Zone Converter, NCompass Live is broadcast from U.S.A - Nebraska - Lincoln.

Sessions are recorded for anyone who may want to see them again or who cannot attend them at the scheduled time. Registration is not required to view the archived recordings.

NCompass Live is presented online using the GoToWebinar online meeting service. GoToWebinar login instructions are sent to registered attendees after registration for a session has closed. The Registration End date is listed on each session page, but usually closes on the Monday night before the date of the session. Please see the NLC Online Sessions webpage for detailed information about GoToWebinar, including system requirements, firewall permissions, and equipment requirements for computer speakers and microphones. 

Class Format
Date Time
12/16/2015 10am - 11am  (Central Time)
No Charge
Peter Rudrud Jennifer Cook
CE Hours
Capacity Available Seats
1000 895
Registration Starts Registration Ends
10/27/2015 12/14/2015
For Further Information Sponsor
Christa Burns
402-471-3107 or 800-307-2665
Nebraska Library Commission
Registration Closed