Skip Navigation
Library Training & Events Calendar

NCompass Live: The Power of Word-of-Mouth Marketing, with Peggy Barber - Recorded Online Session 

In this totally 'wired' time, the commercial world is turning to word-of-mouth marketing (WOMM) as the most powerful form of advertising. This is great news for libraries because WOMM is truly powerful and because we can afford it! In this program you'll learn: What it is/Why to do it?/Who can do it?/How to do it and Where customer service fits in.

Prior to launching a consulting practice, Library Communication Strategies, Inc., Peggy Barber was Associate Executive Director for Communication for the American Library Association (ALA). She established the ALA Public Information Office, Public Programs Office, and the ALA Graphics program, including the popular Celebrity READ© poster series. She recently completed a term as president of Friends of Libraries USA, now ALTAFF, the Association of Library Trustees, Advocates, Friends and Foundations. Her current work as a consultant focused on marketing and communication support for libraries.

  • View Recording

  • Presentation Slides via SlideShare
    NOTE: To print a copy of a slideshow you'll first need to download it to your computer. To download a slideshow, you will need to create your own free SlideShare account.

  • Links

  • Handout

For more information, to register for upcoming NCompass Live events, or to listen to recordings of past events, go to the NCompass Live Webpage.

Apply for Nebraska Library Commission C.E. Credits - Print out the C.E. Activity Reporting Form and send the completed copy to the address on the form. Check the C.E Guidelines for information on earning C.E Credits. Please email Laura Johnson, Continuing Education Coordinator, with questions about C.E. Credits. 

Class Format
Recorded Online Session
Date Recorded Length
4/27/2011 1 hour
No Charge
Peggy Barber
CE Hours
For Further Information Sponsor
Christa Burns
402-471-3107 or 800-307-2665
Nebraska Library Commission