Interlibrary Loan Services
Tip Sheet for ILL transactions with the
Nebraska Library Commission
Please share this with all of your staff and volunteers at your library or media center
Making requests for materials or renewals:
Library staff may request ILL materials by filling out our online request form, or by emailing, calling,
or faxing to the Library Commission. We will confirm that we received your request for ILL materials.
Requested ILL materials can take one to two weeks to arrive at your location, and might take longer.
Please contact us if you haven't received your requested item in over two weeks.
We cannot request books or DVDs published within the last 12 months, as libraries are unwilling to
lend their newer materials.
Using the online request form to request ILL materials:
This is located at:
You may use this to order books, multimedia, and magazine articles.
Please fill out one form per request.
Using email to request ILL materials:
It is important to use this email and
not an individual email account of a staff person at the Library Commission.
This email account is delivered to the Reference team and is always staffed, so we can assure we will
always attend to your messages in a timely way. Please remember to identify yourself
and your library in all of your requests and messages.
You may call us at 800/307-2665
and ask for the reference desk. The reference desk is staffed between the hours
of 8:00-5:00, Monday - Friday and
you'll speak with reference desk staff if you call when we are open. If you
should call on the weekend or during the evening, please feel free to leave a
message with the pertinent information on our answering machine.
You may fax requests to:
402/471-6244. Please be sure to identify yourself, your library, and address
the fax to Nebraska Library Commission - attn: ILL Staff.
When you receive your requested ILL materials:
Please let us know, by any of the ways mentioned above, when items you have
requested arrive at your library. When we make requests on your behalf, the
lending library sends items directly to you. All you need to do is
contact us and tell us the name of your library, the title of the book, and
the ILL ID number. The ILL ID number should be on the paperwork that accompanied the ILL
delivery. The ILL ID number will definitely be in the confirmation email we sent you when we
placed the request.
When you return your requested ILL materials to the lender:
When you return materials to the lending library, please contact us and tell us which items
you are returning. Please include the title(s) and ILL ID number(s) so we can complete the entire
If your patron needs ILL materials for a longer period of time, please contact
us a few days before the due date and let us know by request identifier number and title.
We will contact you with the new due date if the lending library agrees to our
request for a renewal.