Interlibrary Loan Services
Tip Sheet for ILL transactions with the
Nebraska Library Commission
Please share this with all of your staff and
volunteers at your library or media center.
Making requests for materials or renewals.
You may email, call, fill out an online form, or fax the Library Commission with
your requests. Requests can take one-two weeks for delivery. Please
contact us if you haven't heard or received anything in over two weeks.
We cannot request books published within the last 12 months. Libraries are unwilling to
lend their newer materials.
Email:
It is important to use this email and
not an individual email account of a staff person at the Library Commission.
This email account is delivered to three librarians to assure we can always tend
to your messages in a timely way. Please remember to identify yourself
and your library in all of your requests.
Phone:
You may call us at 800/307-2665
and ask for the reference desk. The reference desk is staffed between the hours
of 8:00-5:00, Monday - Friday and
you'll speak with reference desk staff if you call when we are open. If you
should call on the weekend or during the evening, please feel free to leave a
message with the pertinent information on our answering machine.
Online form:
This is located at:
http://nlc.nebraska.gov/ILL/ILLform.asp.
You may use this to order books or magazine articles. Please fill out one form per request.
Fax:
You may fax requests to:
402/471-6244. Please be sure to identify yourself, your library, and address
the fax to Nebraska Library Commission - attn: ILL Staff.
Receiving requests:
Please let us know, by any of the ways mentioned above, when items you have
requested arrive at your library. When we make requests on your behalf, the
lending library sends items directly to you. All you need to do is
contact us and tell us the name of your library, the title of the book, and
the request identifier number.
Returning requests:
When you return
materials to the lending library, please contact us and tell us which items (by
request identifier numbers) and book title (s) you are returning so we can complete the entire
transaction.
Renewals:
If your patron needs ILL materials for a longer period of time, please contact
us a few days before the due date and let us know by request identifier number and title.
We will contact you with the new due date if the lending library agrees to our
request for a renewal.