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Information for the Nebraska OverDrive Libraries Group

Access
Authentication
Circulation Policies & Settings
Collection Development (Budget)
Funding History
Hold Ratios & Additional Copies
How to Participate
Library eBook Accessibility Program (LEAP)
Mailing List
MARC Records
Marketing Materials
Meeting Materials
Non-Resident Borrowers
OverDrive Marketplace (formerly Content Reserve)
Participating Libraries
Staff Training & Patron Assistance
Troubleshooting

Access

To view, checkout, and download digital titles owned by the Nebraska OverDrive Libraries Group, patrons of member libraries can go directly to the group's virtual branch website, located at: http://nebraska.lib.overdrive.com

Some member libraries also provide access to digital titles directly via MARC records in their online catalogs.

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Authentication

While anyone can go to the Nebraska OverDrive Libraries Digital Library Reserve site and browse or search to see what titles are included in the collection, only authorized patrons of member libraries may sign in in order to checkout and download titles. There are two primary ways in which member libraries can authenticate their patrons:

  1. Libraries that use an integrated library system (ILS) that supports remote patron authentication can set up authentication directly with OverDrive by filling out and submitting an ILS Vendor Settings form. The data submitted via this form enables OverDrive to authenticate (or block) patrons based on real-time data from the ILS. In our consortium we have member libraries with SIRS, Polaris, and Apollo using this authentication method. The ILS Vendor Settings form can be requested from and submitted to Susan Knisely.
     
  2. Libraries that use an ILS that doesn't support remote patron authentication (e.g. Follett) can have the Nebraska Library Commission handle patron authentication to OverDrive for them. In order for the Nebraska Library Commission to do this libraries will need to submit patron data (specifically barcodes) for all patrons they want to have access to OverDrive. Libraries will need to provide updated patron data to the Nebraska Library Commission when they issue new cards or delete patron accounts.
      
    To assist libraries in updating patron data on file with the Nebraska Library Commission we have created a password-protected page on our website that allows libraries to quickly and easily update patron data. This page is located at http://nlc.nebraska.gov/scripts/overdrive/patronupload.asp and can be used to: 
          
    • Add a Library Card Number
    • Delete a Library Card Number
    • Upload a File Containing Multiple Library Card Numbers  

Individual library card number additions and deletions will take effect immediately, in real time. Uploaded files are handled manually by Library Commission staff. Please allow several days for uploaded files to be processed. Login information needed to to access this page is available upon request from Susan Knisely or Devra Dragos.

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Circulation Policies & Settings

The following circulation policies and settings have been established by vote by libraries participating in the Nebraska OverDrive Libraries Group. These settings can and should be reevaluated in response to patron feedback and patterns of use. Changes can be made at the discretion of the group.

  • Circulation period for audiobooks = 7 or 14 days (started with 14 days; changed to 7 days on June 16, 2008 due in part to the fact that audiobooks can't be returned early; changed to patron choice 10-26-11)
  • Circulation  period for eBooks = 7, 14 or 21 days (eBooks CAN be returned early; started with 21 days; changed to patron choice 10-26-11)
  • Number of titles a patron can check out at one time = 6 total (started with 3; went to 4 on November 1, 2008; increased to 6 on January 6, 2014)
  • Number of titles a patron can have on hold at one time = 3
  • Number of days a title placed on hold will be reserved for the patron once it becomes available for the patron to check out = 3 days (starting when a notice is emailed informing the patron the title is available)

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Collection Development (Budget)

Annual participation fees submitted by participating libraries are used to purchase content. As of October 1, 2011, collection development funds for the 2011-12 term totaled $81,765.80.

The group has typically divided the budget as follows:

  • Adult Fiction (current, popular, bestsellers) - 65%
  • Adult Non-Fiction (current, popular bestsellers) - 20%
  • Juvenile/Young Adult - 15%

The group currently purchase both audiobooks and eBooks:

  • Audiobooks are available in WMA and MP3 formats and have been purchased regularly since the group went live in March 2008. The average cost of audiobooks purchased for the collection is $47.00.
     
  • eBooks are available in EPUB and PDF formats and have been purchased regularly since July 2010. The average cost of eBooks purchased for the collection is $14.00.
     
  • The group made its first eBook purchase in July 2010 using funds appropriated from the audiobook budget.  Starting in October 2010, 1/3 of the total budget was allocated for eBooks and 2/3 for audiobooks. In April 2011, based on high demand for eBooks, the group voted to shift funds into the eBook budget so that approximately 1/2 of the budget goes for eBooks and 1/2 our budget goes for audiobooks.

Primary collection development responsibilities are currently shared by two volunteer selectors from member libraries, both of whom happily welcome title suggestions:

  • Mary Jo Mack, Director of the John A. Stahl Library in West Point currently purchases adult fiction. (Email title suggestions to maryjo@wplibrary.com)
     
  • Karen Drevo, Youth Services Librarian at Norfolk Public Library currently purchases adult non-fiction and JUV/YA titles. (Email title suggestions to kdrevo@ci.norfolk.ne.us)

Title suggestions may also be emailed to Nebraska Library Commission staff members Susan Knisely or Devra Dragos.

To search the complete catalog of titles available to purchase, member librarians are encouraged to login to OverDrive Marketplace. (See more information about OverDrive Marketplace below.)

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Funding History

Funding for year one of the Nebraska OverDrive Libraries Group consisted of the following:

  • One-time cost to create group website: $28,000 (Nebraska Library Commission)
  • Year one maintenance fee: $12,000 (Nebraska Library Commission)
  • Year one content budget: $28,552.34 (Participating Libraries)
  • One-time content subsidy: $20,000 (Nebraska Library Commission)

Total Year One Budget: $88,552.34 / Year One Content Budget: $48,552.34

Annual Maintenance Fee: NLC has and will continue to pay the $12,000 annual maintenance fee.

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Hold Ratios & Additional Copies

In October 2011 the group voted to lower our target hold ratio (the number of holds on a title divided by the number of copies owned) from 8 to 6; in December 2013 the group voted to lower the hold ratio to 5. This means that whenever possible we will buy additional copies of titles so that there is at least one copy of the title for every five holds on it.

This process of monitoring hold ratios and purchasing additional copies is accomplished in part through manual staff intervention, but we also use the Holds Manager service, available in the collection development area of the Content Reserve administrative module, to partially automate the task.

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How to Participate

To learn how your Nebraska public library can participate in our group, jump to our OverDrive Pricing Page.

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Library eBook Accessibility Program (LEAP)

The Nebraska OverDrive Libraries group began participating in the Library eBook Accessibility Program (LEAP) in January 2012. LEAP is the result of a partnership between OverDrive and Bookshare, a non-profit agency that provides timely eBook access to individuals with print disabilities. LEAP offers a free one-year Bookshare membership to print-disabled patrons of participating OverDrive libraries. Please note that there is no cost to our libraries and no cost to qualified patrons for participating in LEAP! Each patron's subscription at Bookshare will be paid by OverDrive for a full year. For more information about the program please refer to the documents linked below:

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Mailing List

At least one staff member from each participating library should be signed up for the Nebraska OverDrive mailing list, where concerns, announcements, and general information about the Nebraska OverDrive Libraries project are shared. Additional staff members from participating libraries are welcome to sign up as well.

To post a message to the group send an email to NEBRASKAOVERDRIVE@nlc.state.ne.us

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MARC Records

Minimum MARC records for all eBooks and audiobooks in the Nebraska OverDrive Libraries group collection are available for free through OverDrive's MARC Express service. These MARC records are created in-house at OverDrive from publisher-provided metadata and are available to download from an OverDrive-hosted FTP site. New MARC records will be added to the FTP site on a regular basis in response to ongoing collection development activities (usually within 24-48 hours of a content order being submitted).

According to OverDrive's MARC Express website, these minimum MARC records include:

  • An 856 field link to direct patrons from your catalog to the Nebraska OverDrive Libraries site for checkout and download.
  • Publisher-provided metadata as available in Content Reserve, which includes title, creator, description, subject heading, etc.

MARC Express records DO NOT include:

  • Library of Congress, BISAC or DEWEY subject classifications.
  • OCLC Control Number
  • Customization of the file and formatting. Once you receive the files you can edit them if needed.

Downloading MARC records for titles included in the Nebraska OverDrive Libraries group collection and adding them to your local catalog is completely optional. For instructions on how to access the FTP site where records are housed, please contact Susan Knisely.

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Marketing Materials

OverDrive provided the Nebraska OverDrive Libraries group with an initial supply of professionally printed marketing material. That material was distributed to group members in March 2008. Additional supplies can be ordered from OverDrive, or printed locally using the files below. A web graphic is also available for use on your website.

Customization Idea: Print just the front side of bookmarks or business cards, then print a custom message on an appropriately-sized mailing label and affix to the back! Consider including your library name and contact information (e.g. email, phone number, website URL).

* Revised as of 9/14/2010

Additional materials are available on OverDrive's Promotional Resources for Public Libraries website.

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Meeting Materials

OverDrive Users Meeting, NLA/NSLA Conference, October 11, 3013

OverDrive Users Meeting, Lincoln/Online, November 22, 3013

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Non-Resident Borrowers

Libraries that participate in the Nebraska OverDrive Libraries group are strongly encouraged to have written non-resident borrower policies in place that outline not only who is eligible for a non-resident card, but also what services non-resident card holders are entitled to use.

It is understood that libraries in the group will arrive at different policies based on their different local situations (funding source, philosophy, geography, etc.). However, libraries should keep in mind the following clause from the OverDrive license agreement: "It is agreed that the criteria for defining Authorized Patron shall include some restrictions from allowing users with no practical physical access to the Library's location."

It should also be noted that licensed, online/electronic resources are outside the scope of the NebrasKard program.

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OverDrive Marketplace (Formerly Content Reserve)

OverDrive Marketplace is the password-protected acquisition, circulation, and site management portal for OverDrive's Digital Library Reserve system. It allows authorized library staff to review titles available for purchase, generate usage reports and statistics, reactivate download links, and more.

Marketplace  accounts have been set up for directors of participating libraries. Accounts can be set up for additional staff members of participating libraries upon request.

To access OverDrive Marketplace go to http://marketplace.overdrive.com

If you need to have your login information sent to you again or if you need to request an additional account email Susan Knisely.

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Participating Libraries

The following 150 libraries are currently participating in the Nebraska OverDrive Libraries group:

  1. Ainsworth Public Library
  2. Albion Public Library
  3. Alice M Farr Library
  4. Alliance Public Library
  5. Arapahoe Public Library
  6. Arlington Public Library
  7. Arthur County Library
  8. Ashland Public Library
  9. Atkinson Public Library
  10. Auburn Memorial Library
  11. Auld Public Library
  12. Bancroft Public Library
  13. Lied Battle Creek Public Library
  14. Beatrice Public Library
  15. Beaver City Public Library
  16. Bellevue Public Library
  17. Bennington Public Library
  18. Blair Public Library
  19. Bloomfield Public Library
  20. Blue Hill Public Library
  21. Bridgeport Public Library
  22. Broken Bow Public Library
  23. Bruning Public Library
  24. Bruun Memorial Library
  25. Butler Memorial Library
  26. Central City Public Library
  27. Chadron Public Library
  28. Chappell Memorial Library
  29. Clarkson Public Library
  30. Columbus Public Library
  31. Cordelia B. Preston Memorial Library  
  32. Crawford Public Library  
  33. Creighton Public Library
  34. Crete Public Library
  35. Deshler Public Library
  36. Elgin Public Library
  37. Elmwood Public Library
  38. Emerson Public Library
  39. Fairbury Public Library
  40. Falls City Public Library
  41. Franklin Public Library
  42. Fullerton Public Library
  43. Gardner Public Library
  44. Garfield County Library
  45. Geneva Public Library
  46. Gering Public Library
  47. Gibbon Public Library
  48. Goodall City Library
  49. Gordon City Library
  50. Gothenburg Public Library
  51. Grand Island Public Library
  52. Grant County Library
  53. Gretna Public Library
  54. Hartington Public Library
  55. Hastings Memorial Library
  56. Hastings Public Library
  57. Hebron Secrest Library
  58. Hemingford Public Schools
  59. Hildreth Public Library
  60. Hoesch Memorial Public Library
  61. Holdrege Area Public Library
  62. Hooper Public Library
  63. House Memorial Library
  64. Howells Public Library
  65. Hruska Memorial Public Library
  66. Humphrey Public Library
  67. Lied Imperial Public Library
  68. Jensen Memorial Library
  69. John A Stahl Library
  70. Karlen Memorial Library
  71. Kearney Public Library
  72. Keene Memorial Library
  73. Kilgore Memorial Library
  74. Kimball Public Library
  75. Laurel Community Learning Center
  76. La Vista Public Library
  77. Lexington Public Library
  78. Lincoln Township Library
  79. Louisville Public Library
  80. Loup City Public Library
  81. Lyons Public Library
  82. Madison Public Library
  83. McCook Public Library
  84. Mead Public Library
  85. Mitchell Public Library
  86. Morrill Public Library
  87. Morton-James Public Library
  88. Neligh Public Library
  89. Nelson Public Library
  90. Norfolk Public Library
  91. North Bend Public Library
  92. North Platte Public Library
  93. Oakland Public Library
  94. O'Neill Public Library
  95. Ord Township Library
  96. Osceola Public Library
  97. Oshkosh Public Library
  98. Osmond Public Library  
  99. Palisade Public Library
  100. Palmyra Memorial Library
  101. Pawnee City Public Library
  102. Paxton Public Library
  103. Lied Pierce Public Library
  104. Pilger Public Library
  105. Plainview Carnegie Library
  106. Plattsmouth Public Library
  107. Polk Public Library
  108. Ponca Carnegie Library
  109. Lied Randolph Public Library
  110. Ravenna Public Library
  111. Raymond A Whitwer Tilden Public Library
  112. Rock County Public Library
  113. Rushville Public Library
  114. Saint Edward Public Library
  115. Saint Paul Public Library
  116. Schuyler Public Library
  117. Lied Scottsbluff Public Library
  118. Scribner Public Library
  119. Seward Memorial Library
  120. Shelby Community Library
  121. Sidney Public Library
  122. Sioux County Public Library
  123. South Sioux City Public Library
  124. Spalding Public Library
  125. Springfield Memorial Library
  126. Stanton Public Library
  127. Stromsburg Public Library
  128. Struckman-Baatz [Western] Public Library
  129. Sump Memorial Library
  130. Superior Public Library
  131. Sutherland Public Library
  132. Sutton Memorial Library
  133. Syracuse Public Library
  134. Tecumseh Public Library
  135. Tekamah Carnegie Public Library
  136. Thomas County Library
  137. Trenton Public Library
  138. Valentine Public Library
  139. Valley Public Library
  140. Verdigre Public Library
  141. Wahoo Public Library
  142. Wauneta Public Library
  143. Wayne Public Library
  144. Webermeier Memorial Library
  145. Weeping Water Public Library
  146. Wilson Public Library
  147. Lied Winside Public Library
  148. Wisner Public Library
  149. Wymore Public Library
  150. Yutan Public Library

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Staff Training & Patron Assistance

To prepare your staff to assist patrons with OverDrive, be sure to take advantage of training opportunities!

The following resources may be of use to both staff and patrons:

  • Device Profiles -- Each profile lists recommended software and/or apps, compatible formats, and links to articles and videos containing step-by-step instructions to help you get started with a particular device.
     
  • Library Compatible eBook Devices — A PDF cheat sheet to print and distribute to staff and patrons.
     
  • Mobile Device / eBook Reader "How To" Guide — A downloadable PDF (front and back) with detailed instructions on how to download titles to a mobile device and transfer eBooks to an eBook reader. This file can be printed and distributed as needed.
     
  • What Formats Can I Enjoy? — A PDF handout customized for the Nebraska OverDrive Libraries group.

Several member libraries have also shared copies of "How To" brochures they have created for their patrons:

Last but not least, don't forget these helpful resources available directly from the Nebraska OverDrive Libraries website:

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Troubleshooting

The first line of defense for patrons who experience problems with OverDrive should be their local librarian. If the local librarian is unable to troubleshoot the problem, the librarian can login to OverDrive Marketplace and fill out a support form. 

Since February 1, 2014, patrons of libraries participating in the Nebraska OverDrive Libraries group have also had access to a support form that they, themselves, can fill out and submit. To access this form patrons should click on the Help link on the Nebraska OverDrive Libraries website, scroll to the bottom of the Help page, then click on "Support." 

What follows is a sampling of the types of information that may be required in order to troubleshoot a problem:

  • Patron's Library Card Number
  • Patron's PIN or last name (if applicable)
  • Title and Format (WMA, MP3, EPUB, PDF, Kindle) of Problem Media
  • Patron's Operating System (Windows Vista, Windows XP, Mac OS X, Android, iOS, etc.)
  • Patron's Browser and Version Number (IE 7.x, Firefox 3.x, etc.)
  • Device that patron is using
  • Text and/or screen shot of any error messages

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For more information, contact Databases.